Oasis - for local government councils

OASIS, which stands for Online Application System and Information Service, is an online submission and tracking platform that allows rate payers & business operators to interact directly with a Council online.

The application, which is made up of a Council Administration Interface and an Application Submission Portal, provides the following benefits:

• 24/7 access
• Accepts 19 different applications that are otherwise submitted over the Customer Service counter
• Increases transparency, as applicants can track the progression of their submission

Product Features

	Web-based OASIS is an online system, which can be accessed any-time, anywhere using an internet connected device		Multiple Application Types  OASIS supports a wide range of Council application types, with the ability to extend the system to include new types		Online Applications Processing  Received applications can be easily designated to the relevant staff member for processing, using predefined templates
	Instant Registration A new user or applicant can be immediately granted access to the system, using a simple & intuitive registration process		Online Payments The system allows for secure online payments to be made by applicants, & be received by Council without intervention from Council staff		Self-Service Capabilities Applicants are able to log into the system, view their record, access application status information, interact with Council & modify details
	Online Applications Submission  Automated process of receiving applicant forms & simplified process of submitting forms through onscreen prompts		Secure Council staff members & applicants can access OASIS through an authenticated and secure Internet channel		Integrated Communication  OASIS facilitates communication capabilities between Council & staff members from within the portal
	Advanced Application Tracking Status information relating to an application can be accessed by Council staff & applicants at any time		Predefined Workflows The steps involved in processing an application can be templated, which provides guidance for Council staff members		Administration OASIS provides councils with ability to administer all parts of the various processes

How it works

 Licensing