What started as a simple
yet efficient search engine has turned into an internet monolith. Who would have thought in under 10 years, a
company stared by a couple uni students would have turned into the omnipotent
internet empire it is today.
Think
this might be a bit of an exaggeration?
Think again.
Google currently gets
more than 200 million search queries a day and indexes over three billion
websites. If it were to print all these pages,
the stack of paper would be over 240 kilometers high.
But success wasn’t always
that easy. Not long after its inception
in 1998 Google—much to the resistance of its founders Larry Page and Sergey
Brin—was forced to face the reality that without selling advertising it had no
viable business model.
Through a revolutionary
evolution over the last eight years, Google advertising now works by having
advertisers bid auction-style on key search words.
Using this massive advertising
revenue Google has been up to some interesting affairs. “At the risk of sounding overly dramatic, I
believe Google will revolutionise the software business,” said George Colony of
Forrester Research—an independent technology and market research company.
How exactly will Google
change the software business? It looks like Google will be giving away a
plethora of new services—all for free.
To start, Google wants to
build free wireless internet in San
Francisco and it already offers a free email service
called Gmail with storage starting at 2.5GB per account. To compare, Microsoft’s free Hotmail offers
users only 250MB for free. Any
additional storage must be purchased.
The list goes on. Google Earth gives free satellite images of
North American locations and Google Maps provides, well, maps as well as road
directions. Picasa allows users to find, edit and share photos while Froogle gives
surfers localised online shopping deals.
Finally, Google Desktop Search lets
users scan their computers the same way they search the web.
Find that list impressive? Check out some of Google’s latest
initiatives:
- Google Base: The company is now testing a free online
classified advertising system where users will be able to post all types of
online and offline information including party and event planning services,
recipes, used car listings and more.
- Google Analytics: Targeted at small and medium-sized businesses,
this free service lets organisations see exactly how visitors interact with
their websites and the success rates of their advertising campaigns. What’s most impressive is that Google
Analytics is based on technology bought from a company called Urchin who used
to charge clients US$495 per month.
- Click to Call: Google is also testing a free phone linking
service that enables web surfers to talk to advertisers over regular phone
lines. After clicking on a phone icon
beside an advertiser, a box opens that prompts users to enter their phone number. Google then rings the number and when users
pick up they hear Google calling the advertiser on their behalf. Like most other Google services, it’s free.
As Google evolves, some
are concerned about its potentially disruptive technologies. Privacy advocates feel
uneasy about Google Earth’s satellite imagery as its detailed enough for users to
zero in on a particular residential building.
American discount retailer Wal-Mart has voiced concerns about unfair
competition from Froogle as people have instant access to information about
where to purchase products at the lowest price.
But even though Google
holds massive potential to cause a significant upheaval in the business world,
many continue to sing its praises.
"In the past year, Google
has proven to me that it is way more than just a great search company,” said
Colony. “It can jump into the program
game—and play under a completely new set of rules. Unless Larry and Sergey lose focus and the
company’s charter devotes into esoteric pet projects, Google is going to change
the world.”
I
think it already has.